REMOTE SUPPORT
Peterson Computers offers secure remote support for many common computer issues. Remote assistance allows many problems to be diagnosed and resolved quickly without requiring an on-site visit
Start Remote Support
Our remote assistance package can be downloaded by clicking the buttons below for your operating system:
If you need help downloading or running the tool,
select your operating system below for step-by-step instructions.
After selecting your operating system, follow the steps shown here to begin your session. Please also run the app with elevated privileges for the best results….
Remote Support Can Assist:
- Software troubleshooting
- Printer and peripheral setup
- Email and application configuration
- System performance issues
- Operating system updates
For specific issues such as hardware failures, network/internet connectivity, or severe malware infections requiring isolation, an on-site visit may be required
Please be assured that all remote support sessions are secure and temporary. Access is only granted with your permission, and can be terminated at any time during the session